Carlos Iwasaki

Carlos Iwasaki is an experienced Business Process Manager at Creditas, specializing in customer experience and portfolio management for credit products and vehicle financing since March 2020. Previous roles at GPA and Extrafarma SA involved operational excellence consulting and strategic planning, respectively. Carlos has diverse experience in process optimization, efficiency improvement, and the implementation of operational controls across various organizations. A graduate of UFSCar with a background in industrial engineering and management, Carlos is currently pursuing an Executive MBA in Business Strategy at IESE Business School.