Jessica Jones has over five years of experience in operations and customer development, primarily at Creditsafe, where responsibilities included leading operational excellence and implementing Microsoft Dynamics while optimizing processes and managing large-scale projects. Prior roles involved customer service and property lettings, with a focus on performance management, customer training, and building relationships. Educational qualifications comprise a degree in Web Development from Cardiff University and a BTEC National Diploma in IT from Ystrad Mynach College, equipping Jessica with a strong foundation in digital technologies and customer-focused strategies.
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