Thomas O'Connor has extensive experience in financial operations and insurance, currently serving as Recovery Operations Manager at Mercury® Financial since October 2018. Prior to this role, Thomas worked as an Independent Agent at Aflac from March 2015 to November 2016, specializing in general accident and health insurance for small businesses. Thomas's career at Citi spanned over two decades, where roles included Process Fulfillment Manager, Data Control Manager, Financial Analyst, and Data Control Specialist, focusing on financial reconciliation and control in consumer and commercial lending. Earlier experience includes serving as a Claims Examiner for Blue Cross and Blue Shield of Maryland. Thomas holds a Bachelor's Degree in Business Administration and Management from Towson University.
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