Douglas Silva Santos has experience as a Pleno Production Analyst at credsystem since September 2019, specializing in the administration and management of NetBackup environments, including backup policy management and tape movements. Previously, Douglas held roles as a Junior Production Analyst and an IT Operations Manager intern at T-Systems do Brasil, where responsibilities included inventory updates, change management, and client support. Additional experience includes junior support analyst positions at Tecnocomp Tecnologia e Serviços and Reorder Tecnológica, focusing on data center operations and security. Douglas began a career in technical support at Cappta S.A., addressing hardware and software issues. Douglas holds a Bachelor’s degree in Database Technology from Uninove - Universidade Nove de Julho.
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