Milena Medeiros Ceragioli

Milena Medeiros Ceragioli is a senior credit management analyst at Credsystem since May 2022, with extensive experience at Itaú Unibanco from May 2009 to July 2021 in various roles including active management policies, collections planning, and credit policies. At Itaú, Milena was involved in creating operational indicator reports, establishing WhatsApp as a customer service channel, and developing strategic communication platforms. Additionally, Milena played a key role in negotiation events, communication planning, and credit policy development across multiple segments. Milena's educational background includes a Master's in Business Administration with a focus on Finance from FGV - Fundação Getulio Vargas and a Bachelor's degree in Business Administration from Universidade Presbiteriana Mackenzie, complemented by certifications in UX Design.