RH

Robert Harding

Customer Service Director at Crest Nicholson

Robert Harding has over 40 years of work experience in various roles related to customer service and claims handling. Robert is currently the Customer Service Director at Keepmoat since June 2023. Prior to that, they held the same position at Crest Nicholson plc from November 2022. Robert also served as the Head of Customer Service at Crest Nicholson plc from March 2021 to November 2022. Before joining Crest Nicholson plc, Robert worked as the Head of Customer Service at Redrow Homes from March 2017 to March 2021 and as the Head of Customer Service, Northern Home Counties at Bovis Homes from April 2016 to March 2017. Robert also held the role of Claims Team Manager/Complaints Coordinator at NHBC from July 2007 to March 2016. Before that, they worked as a Claims Superintendent at Allianz Insurance from November 2000 to July 2007, as a Claims Manager at Solicitors Indemnity Fund from June 1999 to June 2000, and as a Claims Inspector/Claims Superintendent at Lombard General Insurance from July 1992 to June 1999. Robert began their career as a Commercial Claims Handler, London Market at Prudential Assurance in July 1979 and later became a Claims Inspector at the same company.

Robert Harding attended King Edward Upper School in Melton Mowbray from 1970 to 1975. During this time, no specific degree or field of study is mentioned. After that, from 1975 to 1979, they attended Quarry Bank School in Liverpool, where they majored in Economics. No information is provided about any degree obtained or field of study beyond 1979. Additionally, Robert Harding holds a certification from the Chartered Management Institute, although the specific details of when they obtained this certification are not included.

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Timeline

  • Customer Service Director

    November, 2022 - present

  • Head Of Customer Service

    March, 2021

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