Rich W. is an experienced professional with a strong background in customer success and professional services. Currently serving as the Vice President of Professional Services at Cresta, Rich has also held advisory roles at various startups. Previously, Rich was the Vice President of Customer Success at both Higharc and Observe.AI, as well as the Head of Customer Success at STRIVR. This diverse experience highlights Rich's leadership capabilities and expertise in driving customer-focused strategies in the tech industry.