UVL (Narayana) Uppuluri has a diverse work experience spanning over several years. UVL (Narayana) is currently the Head of Global Customer Success at Cribl, a position they have held since August 2020. Prior to this, in January 2020, they co-founded and became a Strategic Advisor and Director on the Board of Directors at a non-profit organization.
Before joining Cribl, UVL worked at Splunk, where they held various roles from 2013 to 2020. UVL (Narayana) 'smost recent position at Splunk was as the Head of the Customer Advisory and Success Team, Director of Strategic Accounts. During their time at Splunk, they played a significant role in the company's sales growth and success, including building the Customer Success category and defining metrics and best practices for customer success.
UVL also has a long history with Vendavo, where they served as the Vice President of Customer Engineering Ops from 2004 to 2013. In this role, they were responsible for global support services, product quality, and customer advocacy solutions. UVL (Narayana) contributed to revenue growth, profitability improvement, and nurtured partnerships with companies like SAP, Oracle, and IBM.
In addition, UVL has held positions at companies such as Euclid, Autodesk, Inc., Pioneering Technologies, Vocaloca, Tokis, Inc, and Cadetron, Inc, where they gained expertise in software engineering, project management, architecture, and leadership.
Overall, UVL's work experience showcases their expertise in customer success, strategic leadership, revenue growth, and building strong partnerships.
UVL (Narayana) Uppuluri has a diverse education history. In 1979-1984, they obtained a B.Tech degree in Engineering from the Indian Institute of Technology, Madras. Following this, they pursued a Master of Science (MS) in Engineering at the University of Rochester from 1984-1985. In 1998-2002, UVL completed an MBA in Technology Management at the University of Phoenix. Continuing their education, they received a Certificate in Data Science from the University of California, Berkeley in 2019. Additionally, Uppuluri holds a certification as a Certified Splunk Architect, obtained in 2013.
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