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Erin Galemba

Support Services Team Lead at Crisis Prevention Institute

Erin Galemba is a seasoned customer service professional with extensive experience in various roles within support services and operations. Currently serving as Support Services Team Lead at Crisis Prevention Institute since December 2015, Erin excels in delivering high-quality customer service and managing contact center processes. Previous experience includes TELS Operations Support at Direct Supply, where Erin provided customer support for multiple systems, as well as a leadership role at The Medical College of Wisconsin, focused on scheduling appointments and patient communication. Earlier roles as Office Manager at Milwaukee Affiliated Chiro Services and Customer Service Representative at We Energies further honed Erin's skills in customer relations, administrative support, and problem resolution. Erin holds a General Studies diploma from Brookfield Central High School.

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