Crisis Prevention Institute
Michael Dzick has a diverse work experience in various roles and positions. From 2005 to 2006, they worked as an Outreach Coordinator at the Children's Health Education Center. In 2006, they joined ASQ - World Headquarters, where they held multiple roles, including Team Lead, Program Developer, Manager, and Director of Strategic Partnerships and Events. Their responsibilities at ASQ involved managing operations, developing training programs and conferences, conducting market research, and overseeing customer relations. In 2019, they joined OnCourse Learning as a Learning Operations Manager, and later became a Solutions Engineer, where they collaborated with sales, implementation, and support teams to enhance the customer experience and develop new products. Currently, they are the Director of Program & Product Development at Crisis Prevention Institute since 2022.
Michael Dzick has a strong educational background with a focus on adult education. Michael completed postgraduate courses in Adult Education at Penn State University from 2006 to 2010. Prior to that, they earned a Bachelor of Science degree in Education from the University of Wisconsin-La Crosse from 1988 to 1994. Before entering college, they attended Elkhorn Area High School from 1984 to 1988.
In addition to their formal education, Michael Dzick has obtained certifications in quality management and improvement. Michael is a Certified Manager of Quality / Organizational Excellence, obtained in May 2010 from ASQ. Michael also holds a Certified Quality Improvement Associate certification, although the date of obtaining this certification is not provided.
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Crisis Prevention Institute
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Since 1980, the Crisis Prevention Institute has helped millions of individuals begin a journey of positive, supportive, and empathic caring for people of all ages. • We believe in the power of empathy, compassion, and meaningful connections. • We consider personal safety and security the antidotes to fear and anxiety; and that listening leads to understanding. • We know when those who care for others feel prepared and confident in their abilities, they can make the world a better place. CPI’s crisis prevention training gives professionals the confidence to prevent and respond to workplace violence. With a focus on healthcare, education, human services, and dementia care, CPI sets the standard for best practices in evidence-based workplace violence prevention. Our training is designed to support the safety and well-being of both staff and those in their care. We teach the skills that help professionals de-escalate verbal and physical crises in the workplace, with an array of solutions that address the full spectrum of risk levels. Solutions Nonviolent Crisis Intervention® Training: Nonviolent Crisis Intervention Training focuses on verbal de-escalation and early intervention, giving staff an effective framework for decision making and problem solving, as well as teaching safe disengagements and physical interventions that can be implemented with the least use of force, providing the safest environment for all parties involved. Verbal Intervention™ Training: This program is ideal for organizations that have a hands-off policy, and for staff members who don’t experience higher risk situations requiring physical interventions, instilling the confidence and skills to verbally respond to disruptive behaviors, and prevent further escalation. To learn more about CPI and our full offering of industry-leading solutions, visit us today at crisisprevention.com.