CRISIS SUPPORT SERVICES OF ALAMEDA COUNTY
Leanne Grace Novo is a QA Data Analyst Manager at Crisis Support Services of Alameda County, with experience in interdepartmental data collection and adherence to accreditation standards. Novo has previously held roles as a Crisis Line Program Assistant, Lead Shift Supervisor, and Crisis Line Supervisor, demonstrating a strong background in crisis management and quality assurance for suicide prevention services. Additionally, experience as a Clinical Laboratory Accessioner at Color involved processing COVID-19 tests, while research assistant roles at the University of California, Santa Cruz contributed to equity-focused studies. Educational qualifications include a Certificate in Data Science from Southern Methodist University and dual Bachelor's degrees in Biology and Intensive Psychology from the University of California, Santa Cruz, alongside a Master's in Counseling Psychology from Humboldt State University.
This person is not in any teams
CRISIS SUPPORT SERVICES OF ALAMEDA COUNTY
Founded in 1966, Crisis Support Services of Alameda County offers a broad range of counseling, education and prevention services in a safe environment. CSS’ 24-hour crisis hotline responds to more than 65,000 calls each year. Services include on-going therapy groups, school-based counseling, supportive services for seniors, suicide prevention for youth; and community education. Crisis Support Services of Alameda County recognizes and understands the impact of trauma including the challenge of accessing supportive services. Our mission is to provide a welcoming and safe environment, rooted in the belief that through collaboration with clients at every stage of service healing is possible. We invite you to learn more about our agency by exploring our website.