Leanne Grace Novo

Leanne Grace Novo is a QA Data Analyst Manager at Crisis Support Services of Alameda County, with experience in interdepartmental data collection and adherence to accreditation standards. Novo has previously held roles as a Crisis Line Program Assistant, Lead Shift Supervisor, and Crisis Line Supervisor, demonstrating a strong background in crisis management and quality assurance for suicide prevention services. Additionally, experience as a Clinical Laboratory Accessioner at Color involved processing COVID-19 tests, while research assistant roles at the University of California, Santa Cruz contributed to equity-focused studies. Educational qualifications include a Certificate in Data Science from Southern Methodist University and dual Bachelor's degrees in Biology and Intensive Psychology from the University of California, Santa Cruz, alongside a Master's in Counseling Psychology from Humboldt State University.