Artem Stepanov

Artem Stepanov is a Senior Application Support Engineer at Criterion HCM since March 2021, with prior experience as an Application Support Engineer. Between November 2011 and October 2012, Artem held the position of Technical Support Engineer at Associates, focusing on web, email, and DLP solutions. Artem's background also includes a role as a Senior Support Engineer at Symantec from 2007 to 2010, where responsibilities involved troubleshooting, customer support for telecom operators, banks, and government organizations, and addressing infrastructural issues. Earlier positions include Leading Engineer in the Server's team at TransTeleCom, overseeing internal server infrastructure, and Leading Engineer in the IT service at Mosinzhstroy, providing support for users and server management. Artem holds a bachelor and magister degree in telecommunications from Moscow Technical University of Communications and Informatics, along with education from German Language school №66.