Gabriela Gómez

Senior Talent Acquisition Specialist at Critical Mass

Gabriela Gómez has extensive work experience in talent acquisition and recruitment. Since November 2021, they have been working as a Senior Talent Acquisition Specialist at Critical Mass, where they are responsible for sourcing and recruiting a variety of IT/digital profiles for clients in the USA and Canada. Gabriela collaborates with client managers, project managers, and directors to fulfill their hiring needs.

Prior to this, from February 2019 to October 2021, Gabriela worked as an IT Recruiter at OTSI - Object Technology Solutions Inc. Here, they managed the full recruitment process and sourcing for IT positions, such as software developers, web developers, and network engineers, among others. Gabriela handled hiring for USA clients and maintained the candidate database.

Gabriela also gained experience in talent acquisition and customer service roles at Convergys. From January 2018 to February 2019, they served as a Talent Acquisition Specialist, responsible for recruiting customer service agents and conducting interviews. Prior to this, they held the role of Talent Acquisition Associate - Front Desk from May 2015 to February 2018, where they pre-screened candidates and coordinated appointments. Additionally, Gabriela worked as a Customer Service Representative, providing technical support, troubleshooting, and billing services.

Gabriela'swork experience also includes a role as a Telemarketing Representative at Corporación Pedregal from June 2012 to March 2013. In this position, they delivered customer service and conducted telemarketing activities in the construction industry.

Gabriela Gómez pursued a degree in Relaciones Públicas (Public Relations) from Universidad Latina de Costa Rica, specializing in Relaciones públicas/Gestión de imagen (Public Relations/Image Management). The specific start and end years for this degree are not provided. In addition to their degree, Gabriela has obtained several certifications throughout their educational and professional career. These include an EFSET English Certificate (C1 Advanced) from EF Standard English Test (EF SET) in October 2021, Tech Recruiting Foundations: 5 Waterfall, Agile, and DevOps for Recruiters from LinkedIn in October 2021, Talent Sourcing from LinkedIn in September 2021, Fundamentos de Marketing Digital (Digital Marketing Fundamentals) from Google Actívate in May 2020, Strategic Thinking from LinkedIn in April 2020, Recruiting Talent with Social Media from LinkedIn in March 2020, Technical Recruiting from LinkedIn in March 2019, and a Tech Recruitment Certified Professional certification from DevSkiller. The specific month and year for the Tech Recruitment Certified Professional certification are not provided.

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