Fábio Daniel Ramos

Fábio Daniel Ramos is an accomplished professional in business analysis and service design, currently serving as Lead Business Analyst, Service Designer, and Proxy Product Owner at Critical Software since December 2018. Key projects include leadership in functional analysis and solution definition for Banco CGD in Portugal, utilizing methodologies such as Design Thinking, Kanban, and Scrum. Fábio has previously held roles at Critical Software in Mozambique, where responsibilities ranged from business analysis to project engineering, contributing significantly to projects like eMudar for Banco BFA and technical management of SISMA SMI. Fábio holds a BSc and is pursuing an MSc in Informatics Engineering from Instituto Superior de Engenharia de Coimbra.