Sangeeta Arun currently serves as the Head of Customer Service at CriticaLog India Private Limited, a role commenced in June 2023, focused on technology-powered critical logistics. Prior to this, Sangeeta held the position of Head of Customer Service at Essilor India Pvt Ltd from April 2010 to June 2023, where responsibilities included leading a team of 190 customer service agents and overseeing operations across India. Earlier experience includes working as Assistant Customer Service Manager at airtel from February 2005 to June 2009, managing Airtel Relationship Centers in South Bangalore. Sangeeta holds a Diploma in Industrial Relations and Personnel Management from Bhartiya Vidya Bhavans Sardar Patel Institute of Technology and a Master of Arts in Sociology from Karnataka University, Dharwad.
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