Vincent Dusseaux

Customer Success Manager at Critizr

Vincent DUSSEAUX is a skilled Customer Success Manager at Goodays, where Vincent drives satisfaction, retention, and expansion of strategic accounts, achieving a 100% customer retention rate and a 15% increase in upsell revenue in the past year. Prior experience includes an Account Manager role at Ipsos France, providing essential support for client CX programs and leading sales processes. Vincent also served as a Research Manager at Ipsos Public Affairs, focusing on public opinion and corporate reputation research, along with earlier roles as a Research Executive at Service d'Information du Gouvernement and Groupe BVA. Vincent holds a Master’s degree in PROGIS from Sciences Po Grenoble and a DEA in political sociology from UVSQ Université de Versailles Saint-Quentin-en-Yvelines.

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