Tanaka Dube

Tanaka Dube has a diverse work experience in various roles. Tanaka is currently working at CRM.COM as a Business Application Consultant - Customer Success. In this role, they develop and delivers solutions matching client requirements, designs business and technical solutions, and identifies problem areas of CRM.

Prior to this, Tanaka worked at inQuba as a Business Analyst Team Lead, where they coached and advised the team, ensured deadlines were met, and designed optimal customer engagement solutions. Tanaka also worked as a Business Analyst at inQuba, where they performed customer journey mapping, developed test cases, and gathered requirements.

Before joining inQuba, Tanaka was a Business Analyst at Engnet Solutions, where they documented business requirements, facilitated stakeholder engagement, and developed the UAT Testing Strategy. Tanaka also worked as a Business Analyst at Pricewyze, where they analyzed business requests, gathered requirements, and managed tasks for the development team.

Tanaka's earlier experience includes working as a Computer Science Teaching Assistant at Rhodes University, where they taught various modules, provided support for the Moodle application, and taught Business Analysis. Tanaka also served as an Information Systems 2 Tutor at Rhodes University. Additionally, Tanaka worked as a Risk Advisory Intern at Deloitte Zimbabwe.

Tanaka Dube completed their Bachelor of Business Science Hons degree in Information Systems at Rhodes University from 2010 to 2013. In addition to their degree, they obtained certifications in "Business Analysis for Project Managers" from IIBA in August 2022, and "Customer Service Foundations" from LinkedIn in August 2020.