Velu Palani is an accomplished professional with extensive experience in Salesforce platform services and COE. They have held various leadership roles in companies like Blue Cross and Blue Shield, TEKsystems, and Slalom, focusing on Salesforce strategy, architecture, governance, and compliance. Velu also founded and leads CRM-related initiatives such as CRM Center of Excellence and CRM Mentors. Additionally, they have a background in civil engineering and hold an MBA in Marketing, along with ongoing education in digital transformation leadership.
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