Milena Moura

Milena Moura possesses extensive experience in customer success and operations management, currently serving as a Customer Success Senior at CRM&BONUS since August 2021. Prior to this role, Milena worked as a Customer Success Analyst at Giver from August 2021 to September 2023 and held the position of Supervisora de Operações at Consórcio TBK, contributing to the GpipaBrasil project under the Ministério do Desenvolvimento Regional. Earlier career highlights include serving as an administrative analyst at Despachante Zanluca, with responsibilities that included client representation and strategic goal achievement, as well as various roles in administrative support and sales across other organizations. Milena holds a Bachelor’s degree in Administration, with a focus on Business and Marketing, from Católica de Santa Catarina - Centro Universitário, graduated in 2023.