Jignesh Lad

Jignesh Lad currently serves as Store Manager-Store Business at Croma since February 2023, where responsibilities include ensuring sales process compliance and enhancing customer experience. Prior to this, Jignesh was a Store Manager at Starbucks India from January 2020 to January 2023, demonstrating a commitment to customer service and staff training. Jignesh's experience with Starbucks spans over a decade, holding various roles including Store Manager, Assistant Store Manager, Shift Supervisor, and Barista, focusing on delivering quality service and adherence to company standards. Jignesh began a career at Brewberry Coffee Co as Store Incharge from June 2008 to October 2009, managing a small team and emphasizing customer service. Jignesh holds a Bachelor's Degree in Arts from Veer Narmad South Gujarat University and a BTEC HNC in Aviation, Hospitality and Travel Management from Frankfinn Airhostess Training Institute.