Pratik Bhadgaonkar

Pratik Bhadgaonkar is a professional with extensive experience in customer service and operations, currently serving as Customer Service Team Lead at Croma since March 2023, focusing on customer after-sales service and partner network development. Prior experience includes a role as Team Lead at Flipkart from September 2020 to July 2023, and as an Executive at Haier Appliances India Pvt Ltd from February 2019 to September 2020, where responsibilities included managing after-sales service and customer escalations in Kolhapur and coastal areas. Earlier positions include Operations Executive at Aditya Birla Memorial Hospital, where work involved handling operations in compliance with NABH and JCI policies, event management, and addressing patient-related issues. Pratik holds a Postgraduate Diploma in Medical Tourism and Health Care Administration from Symbiosis Institute of Management Studies and a Bachelor’s degree in Microbiology from Sinhgad Arts & Commerce College.