Shivmangal Barai

Head Of Customer Service at Croma

Shivmangal Barai has a diverse work experience spanning over several years. Shivmangal started their career in 1998 as a Store Manager at Domino's Pizza Enterprises Limited and worked there until 2003. From 2003 to 2006, they served as the Restaurant General Manager at Pizza Hut. In 2006, they joined Baskin Robins as the Home Service Manager for the West region before moving on to Croma, Infiniti Retail Limited in the same year. At Croma, they held various positions including Department Manager, Customer Service Manager West, Store Manager- Operations, Area Manager Operations, and Senior Manager Operations. Currently, Shivmangal is serving as the Head of Customer Service at Croma, Infiniti Retail Limited.

Shivmangal Barai completed a Bachelor of Arts (BA) degree in Sociology and Commerce from an undisclosed university between 2008 and 2013. In 2016 and 2017, they pursued a Post-Graduate Diploma in Management (PGDM) with a specialization in Marketing at The ICFAI University, Tripura. There is no available information about their education before 2008 or after 2017. Additionally, Shivmangal Barai obtained certifications for the 42nd TATA Group Executive Leadership Seminar from the University of Michigan - Stephen M. Ross School of Business in February 2021, and for Tata Gems from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) in September 2008.

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