Laurent S.

Laurent S. possesses extensive experience in IT support and consultancy, with a current role as a Consultant at the European Commission through Cronos International since February 2014, providing application and remote support using ticketing tools. Prior experience includes positions as a Desktop Support Engineer at Lloyds Banking Group with Computacenter, where support was provided to a user base of up to 1,000, and IT support roles at various organizations including Pertemps UK and NET2S UK. Laurent S. has a solid educational background with an engineering degree in Electronics, Telecommunications, and Information Technologies from ESIGELEC, ITIL OSA certification in IT service management, and CCNA Routing & Switching certification. Additional training encompasses IT Project Management, cloud computing, and virtualization.