Michelle Scott has a diverse work experience spanning multiple industries. Their most recent role was as a Sales Support Specialist at Cross Company, where they assisted clients with the sales process and maintained databases of sales leads. Prior to this, they worked as a Service Coordinator at Cross Company's Precision Measurement Group, where they managed the on-site schedule for technicians.
Before joining Cross Company, Michelle worked as a Customer Service Coordinator at Corilam Fabricating, where they facilitated the shipping of products and ensured warehouse capacity was optimized. Michelle also served as a Service Coordinator at W.C. Rouse and Son, where they scheduled technician service jobs and assisted with service quotes.
In addition, Michelle has experience as a Customer Relations Coordinator at Snider Fleet Solutions, supporting companywide projects, and as a Service Coordinator at Stiles Machinery, where they coordinated training and development for field service representatives. Michelle also worked as a Regional Administrative Service Assistant at Stiles Machinery, handling expense reporting and customer issue management.
Earlier in their career, Michelle worked as a Dealer Services Representative at Heritage Home Group, LLC, and as a Logistics Coordinator and Logistics Support Specialist at Epes Logistics Services, Inc. In these roles, they handled account management, rate negotiations, scheduling, and communication with drivers and planners.
Overall, Michelle has extensive experience in customer service, sales support, service coordination, logistics, and project support.
Michelle Scott has a diverse education history. Michelle obtained a Certification in LEAN Office fundamentals from the University of Michigan College of Engineering in 2017. In 2005 and 2006, they pursued Medical Transcription/Transcriptionist studies at the Penn Foster Group. Prior to that, from 2000 to 2004, Michelle Scott received a High School Diploma in General Studies from the North Carolina Department of Non-Public Education, where they were homeschooled.
In addition to their formal education, Michelle Scott has also obtained additional certifications. In August 2022, they completed the IMPACT SELLING PROGRAM at The Brooks Group. Furthermore, in November 2021, they obtained CPR/AED/First Aid certification from the American Red Cross.
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