Shreekumar Acharya

Shreekumar Acharya possesses extensive experience in IT infrastructure service desk operations, currently serving as Assistant Manager at Cross Country Healthcare since May 2013. In this role, Shreekumar manages a 24x7 IT service desk team, providing technical support to approximately 2,250 users. Responsibilities include problem analysis, system maintenance, and developing IT policies, alongside managing data center operations and large distributed applications. Prior experience includes positions at WaveQ as Senior System Executive, Hitachi Consulting as Infrastructure Analyst, and Quagnitia Systems Pvt. Ltd. as Senior Systems Analyst, where responsibilities encompassed server management and Microsoft-based solutions. Shreekumar holds a Bachelor of Commerce degree from Bhartiya Shiksha Parishad.