Ivana Petrovic

Ivana Petrovic has a diverse work experience spanning several companies and roles. Ivana is currently a Senior Executive Director at CrossCom since December 2022. Prior to this, they worked at NCR Corporation, where they held various positions including Executive Director - Global TS Retail, Global Business Operations Sr Manager, Canada FSC Manager, Global Operations Supervisor, US FSC Adjunct, US Logistics SME, US FSC Intelligent Dispatch Team Manager, and Service Coordinator. Their responsibilities in these roles ranged from providing direction and oversight to project management and installation coordination, improving processes and customer satisfaction, managing teams and processes, and building effective communication with stakeholders. Alongside their corporate roles, Ivana also worked as a Social Media Designer for Freelance, Self Employed from December 2017 to December 2022. Ivana also had a freelance career as Professor/Teacher and English Translator, specializing in areas such as Special Education and Rehabilitation, Adult Education, and Computer Engineering. Additionally, Ivana served as a part-time associate professor and volunteer teacher/professor of English language for Equilibrio - Obrazovni sistem from 2011 to 2013.

Ivana Petrovic has a strong educational background in English language and literature. Ivana completed their Bachelor's Degree from the Faculty of Philology at the University of Belgrade, starting in 2006 and graduating in 2011. Afterward, they pursued a Master's degree in English language and literature at the same institution, studying from 2011 to 2012.

Additionally, Ivana Petrovic has obtained several certifications in various subjects. These certifications include Managerial Economics, Putting ITIL™ Into Practice: Applying ITIL™ Foundation Concepts, Putting ITIL™ into Practice: Problem Management Techniques, Learning Data Analytics, Database Clinic: MS Excel, Marketing Foundations: Qualitative Research, Persuasive Selling, Body Language for Leaders, Managing Your Time, Marketing Research Fundamentals, Excel 2013: Advanced Formulas and Functions, and The Basics of Data for Analytics. These certifications were obtained from LinkedIn, with the earliest certification being completed in January 2017 and the most recent in February 2022.