Crossfuze
James Farrer has extensive experience in the technology sector, currently serving as the Director of Applications and Product Development at Crossfuze since August 2012. In this role, James is responsible for developing and updating products within the ServiceNow environment, ensuring high quality and consistency in turnkey solutions. Prior to this position, James held various roles at Crossfuze, including Solutions Architect and Senior Consultant, focusing on effective implementation of ServiceNow ITSM functionalities. James began a career at Brigham Young University, where responsibilities included IT Engineer, Technical Training Program Coordinator, Service Desk Manager, and Service Desk Supervisor. James holds a B.S. in Information Technology from Brigham Young University.
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Crossfuze
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Crossfuze is an independent ServiceNow pure-play company that has the coveted Gold Sales and Services Partner designations. The company has deployed over 1,200 successful projects that have helped companies of all sizes achieve digital transformation with ServiceNow. Crossfuze is uniquely positioned to help clients deliver long-term ServiceNowdigital transformation with speed, agility and confidence, and has been recognized by ServiceNow as the partner with the highest customer satisfaction for North America.