Fabiana de Boer

Client Success Service Director at CrossKnowledge: A Wiley Brand

Fabiana de Boer has a diverse and extensive work history in the field of learning and development. Fabiana began their career in 2008 with various roles at different organizations, including ING Nederland, Ministerie van Defensie, Ministerie van Veiligheid en Justitie, and IICD. In these positions, they focused on learning design, e-learning, and conducting workshops for teachers in international settings.

From 2009 to 2018, Fabiana worked at Shell, where they held various roles including Learning Designer/Advisor, Blended Learning Project Manager, and LMS Upgrade Project Consultant. Their responsibilities involved designing and developing learning content, managing projects, and implementing new learning management systems.

In 2007, Fabiana worked at Atos as a Learning & Development Consultant, where they advised clients on learning solutions, managed projects, and designed learning content.

From 2014 to 2015, they worked at bloomville b.v. as an LMS Consultant, supporting clients during LMS implementation and providing consultancy on learning processes.

Since 2016, Fabiana has been employed at CrossKnowledge: A Wiley Brand. Fabiana has held roles such as Learning Technology Consultant, Client Success Team Manager - Europe & Americas, and currently serves as the Client Success Service Director. In these positions, they have been responsible for managing the deployment of learning solutions, ensuring integration with clients' learning ecosystems, and leading client success teams on a global scale.

Overall, Fabiana de Boer has a wealth of experience in learning and development, with a focus on project management, learning design, and client success.

Fabiana de Boer's education history is as follows:

Fabiana obtained a Master of Science degree in Educational Sciences from the University of Groningen from 1999 to 2001. Prior to that, from 1994 to 1998, they attended Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen, where they earned a Bachelor's degree in PABO (an abbreviation for an undisclosed field of study).

Before their university studies, Fabiana attended Ommelander College from 1992 to 1994, where they completed their HAVO (an undisclosed field of study).

Additionally, Fabiana has obtained several certifications throughout their career, including "Professioneel Leiderschap" from Schouten & Nelissen in October 2020, "SAP Certified Application Associate SuccessFactors Learning" from SuccessFactors in October 2015, "Saba Enterprise Learning Management Business Consultant" from Saba in September 2014, and "Learning Designer Moodle Certification" from Stoas in an undisclosed year.

No assumptions were made outside of the provided information.

Links

Previous companies

Shell logo
Atos logo

Timeline

  • Client Success Service Director

    May, 2023 - present

  • Client Success Team Manager Global

    July, 2021

  • Client Success Team Manager Europe Americas

    September, 2018

  • Learning Technology Consultant

    January, 2016