Ouiza Fernandes - Smail

Ouiza Fernandes-Smail is a senior application support engineer at Crossknowledge, with extensive experience in customer care consulting and leading patch releases for various applications. Ouiza co-founded Safepoint, a solution aimed at helping organizations enhance employee security during unexpected events. Previously, Ouiza worked as a project manager trainee at Meta Projets Management MPM and as a system engineer at Texas Instruments, where Ouiza specialized in cellular system customer support and lab management. Ouiza holds degrees in digital project management, marketing, management, and telecommunications.