Julia Jenkins possesses extensive experience in customer experience management, currently serving as Customer Experience Director at The Crown Estate since September 2018, following roles as Senior Customer Experience Manager and Customer Experience Manager. Previously, Julia held the position of Senior Customer Journey Owner at Domestic & General from August 2017 to August 2018 and worked as a Customer Experience Manager at William Russell Limited between June 2016 and July 2017. Additional experience includes roles as General Manager at HealthCare International, Senior Medical Assistance Assessor at InterGlobal, and Contract Coordinator at Standard Life. Julia's earlier career involved positions at Citizens Advice Bureau, Bel e Bel, Kaino NY International, and Tamaya Co. Julia's education includes studies at 21st Century International and EC Japanese Language School Ikoma International School.