Tim Shao-Qi Wu

Tim Shao-Qi Wu is an experienced professional in the gaming and hospitality industry, currently serving as the Cage and Count Operations Manager at Crown Resorts since November 2020. With a background that includes over a decade at The Star Entertainment Group, Tim has held multiple roles in financial and cash services, rising to the position of VIP Credit and Collections Senior Analyst. Earlier, Tim was involved in promotional management as a Team Leader at Phat Entertainment. Tim holds a Bachelor of Commerce in Marketing from Macquarie University and has completed the HSC at Oatley Senior. Tim's expertise lies in operations management, customer experience, and team leadership within a compliance-driven environment.