Ami Collins Fitzgerald

Ami Collins Fitzgerald has a diverse work experience spanning several years. Ami is currently working as a Customer Success Manager at Crownpeak, where they manage a portfolio of 30 accounts and is responsible for maintaining a significant annual recurring revenue, driving growth expansion, leading strategic business reviews, implementing best practices, and creating account plans.

Prior to their role at Crownpeak, Ami worked at The Depository Trust & Clearing Corporation (DTCC) from 2013 to 2021. Here, they served as an Associate Director and Relationship Manager for top-revenue producing institutional clients and business partners. Ami successfully built and maintained positive relationships within a multi-million-dollar book of business, including two of the country's top three investment management firms.

Before joining DTCC, Ami gained valuable experience at Omgeo, a DTCC company, from 2003 to 2013. During their time there, they held various roles, including Relationship Manager for Strategic Accounts, Fixed Income Relationship Manager, and Sales Executive. Ami'sresponsibilities included managing key accounts, building strategic partnerships, and driving sales.

Ami began their career at Thomson Financial in 2001 as a Relationship Manager. Ami worked in this role until 2003, where they focused on maintaining client relationships.

Overall, Ami Collins Fitzgerald has a strong background in relationship management, strategic account management, and sales within the financial services industry. Ami has a proven track record of building and maintaining client relationships, driving revenue growth, and implementing best practices.

Ami Collins Fitzgerald holds a Bachelor's degree in Business Administration with a minor in Economics from Saint Michael's College. Ami also obtained a Master of Business Administration (MBA) with a specialization in Finance from Suffolk University - Sawyer Business School. In addition to their formal education, they have acquired several certifications. These include "Engagement Preparation Best Practices for Customer Success Management" from LinkedIn in January 2023, "DTC Corporate Actions" and "DTC Settlement" from The Depository Trust & Clearing Corporation (DTCC) in 2016, "Intro. Project Management" from The George Washington University, and "The Negotiation Edge: Effective Strategies for Women" from Simmons University.