Paula Stockamp

Paula Stockamp is an experienced professional with a diverse background in IT support and education. Currently serving as a Service Desk Triage Specialist at Collabrance since April 2022, Paula specializes in providing IT services in a Managed Service Provider environment, focusing on customer service and issue triage. Previous roles include a Delivery Driver for Uber/Doordash, and a Technology Operations Analyst at Wells Fargo, where Paula managed technical support for a large international team and achieved high customer satisfaction rates. Paula has also held teaching positions in various school districts, where responsibilities included curriculum design, data analysis, and training development, fostering student engagement and teacher growth. Paula holds a Google IT Support Certificate and two Bachelor's degrees from Eastern Washington University in Business Management and Elementary Education.