Felipe Tavares

Felipe Tavares is a HyperCare Consultant at CrucialLogics since October 2023, with extensive experience in technical support and IT infrastructure. Previous roles include Network Technical at ZOOM Tecnologia, where compliance with service level agreements (SLAs) was maintained at 95%, and Technical Support Senior at Tech Mahindra, providing support for various devices and ensuring SLA adherence. Felipe has also held positions at Premier IT Global Services, Capgemini, and Stefanini, offering both hardware and software support to VIP clients and regular users. Education includes a degree in Computer Network and a degree in Graphic Design from Senac RJ, along with a background in IT technical support.