AF

Aayat Farooqui

Manager, Customer Success at Crunch.io

Aayat Farooqui has a diverse work experience spanning multiple companies and roles. Aayat began their career at Course5i in 2008 as a Senior Data Analyst and worked in this position until 2013. Aayat later returned to Course5i in 2014 and continued as a Senior Data Analyst until 2019. In 2019, Aayat joined Crunch.io as a Technical Customer Support Engineer and worked in this role until 2020. Aayat then transitioned to the position of Technical Customer Success Engineer at Crunch.io from 2020 to 2021. Currently, they hold the role of Manager, Customer Success at Crunch.io, where they oversee a range of responsibilities including pre-sales customer experience, customer implementations, professional services jobs, and technical support processes. Aayat also serves as an escalation point for any customer issues that impact their success.

Aayat Farooqui obtained a Master's degree in Information Technology from Mumbai University Mumbai from 2009 to 2010.

Links

Timeline

  • Manager, Customer Success

    October, 2021 - present

  • Technical Customer Success Engineer

    October, 2020

  • Technical Customer Support Engineer

    June, 2019

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