Web Yeardie has over 18 years of experience in customer success, project management, and event services. Currently serving as Manager of Customer Success at Crunchtime since January 2018, Web Yeardie previously held roles as Customer Engagement Manager at BioRAFT and Manager of Professional Services at Kinetic Software. Web Yeardie has a solid background in overseeing customer accounts, enhancing user experiences, and implementing strategic processes. Earlier career experiences include managing event facilities at Robert Morris University, where responsibilities encompassed supervision, scheduling, and operational oversight. Web Yeardie holds a Bachelor of Science in Business Administration with a focus on Sports Management from Robert Morris University.