Francine Espinoza

Francine Espinoza has a diverse work experience spanning multiple industries. Francine is currently working at Crunchyroll as a Lifecycle Marketing Manager since July 2021. Prior to that, they worked at TechStyleOS from April 2021 to June 2021 as a CRM Manager, and from July 2018 to April 2021 as a CRM Specialist. Francine also had the role of Email Marketing Coordinator at TechStyleOS from March 2016 to June 2018.

Before joining TechStyleOS, Francine worked at mobileStorm where they held the positions of Client Success Representative from February 2015 to March 2016, and Technical Support Representative from October 2014 to March 2016.

Francine gained valuable experience at Hulu as a Customer Care Advocate and then as a Customer Support Advocate. In these roles, they handled customer contacts, resolved issues related to billing, technical troubleshooting, and content inquiries, and effectively conveyed technical information to customers in a simplified manner. Francine also played an active role in organizing team meetings, tracking issues, and generating reports on customer impact.

Earlier in their career, Francine worked at Peoples Bank, "Banking Unusual" as a Personal Banker 2 from June 2012 to February 2013, where they maintained account relationships and assisted customers with online banking services and technical troubleshooting. Prior to that, they completed an internship as a Merchandise Host at The Disney College Program, where they provided exceptional service, supported guest experiences, and performed cash handling and stocking duties.

Francine's first role was as a Personal Banker at Peoples Bank, "Banking Unusual" from July 2011 to January 2012, where they processed financial transactions, managed cash drawers, and consistently delivered high-quality guest service.

Francine Espinoza obtained a Bachelor's degree in Political Science and Government from New Mexico Highlands University in 2011.