Komal (Kay) Billand is a seasoned professional with extensive expertise in Learning and Knowledge Management, currently serving as the Senior Director of Learning & Quality at Crunchyroll since October 2023. Prior experience includes roles as Director of Learning & Development and Director of Knowledge Content at Charter Communications and Audible, Inc., respectively, where Komal successfully implemented strategic initiatives and developed governance frameworks enhancing content quality and learner experiences. Additional experience spans various projects in Knowledge Management at Pfizer, Verizon, and other organizations, demonstrating a strong ability to manage complex initiatives and improve operational efficiencies. Komal holds a Bachelor's degree in Economics and Sociology from Rutgers University and a degree in Network Engineering from PC AGE Career Institute.
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