Joanna Kolkman is an experienced IT Project Manager currently at Crystal Flash, where responsibilities include managing ERP implementation, organizing cross-functional teams, and troubleshooting software-business process gaps. Previously, Joanna served in development at BioLogos, focusing on cross-functional projects to grow the donor base and establishing data analytics processes in Salesforce NPSP. Joanna has also held roles as a Business Analyst at Crystal Flash, Sales Project Coordinator at Summit Point Roofing, Operations Manager at Featherlane Design Co., Social Capital Research Intern at CrossPurpose, and Teacher Assistant at Covenant College. Joanna earned a Bachelor of Arts degree in Community Development and Economics from Covenant College and an Associate of Science degree from Grand Rapids Community College.
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