Derek Mueller

Derek Mueller is an experienced Service Delivery Manager at CSafe since November 2021, where responsibilities include managing time-zone-specific teams and ensuring a positive global customer experience through a metrics-driven approach. Previous roles include Zendesk Administrator, Global Training and Readiness Functional Lead, and Customer Support Specialist, demonstrating a strong foundation in customer service and training development. Prior to CSafe, Derek held positions as an Enterprise Account Manager at Spectrum Enterprise and National Account Manager at Integrity Express Logistics, where success involved managing key accounts in the food service industry. Derek began a career in sales with roles at Chas Seligman Distributing and AT&T, consistently achieving high sales performance. Education was completed at the University of Cincinnati from 2008 to 2013.