Sharon Brooks

Sharon Brooks is an accomplished QA and Compliance Manager at CSE Insurance Group since November 2015, overseeing compliance training for new hires, managing regulatory data calls, and handling consumer complaints. With extensive experience in compliance and quality assurance, Sharon has held positions as Director of QA and Compliance, Sr. Manager of Compliance and Quality Assurance, and Casualty Claims Manager, effectively leading teams and ensuring adherence to regulatory standards. Previous roles include Sr. Bodily Injury Claims Representative at National General Insurance Company and various claims specialist positions at Liberty Mutual Insurance, where Sharon demonstrated proficiency in managing complex claims and fostering team development. Sharon holds a Bachelor of Arts in Organizational Studies from Pitzer College.