Dan Hartman

Dan Hartman currently serves as the Director of CX Outbound Product Management at CSG, focusing on the adoption and optimization of customer experience products through comprehensive market analysis and strategic roadmap development. Previously, Hartman was the Head of VOC for DISH TV, where responsibilities included representing the customer base to executive leadership and implementing innovative CX technologies to enhance customer insights and action planning. With a strong background in digital customer experience management and training operations, Hartman has consistently driven improvements in customer effort scores and operational efficiency across various roles at DISH Network. Hartman's early career included experience as an Assistant Kitchen Manager at Outback Steakhouse.