CSG
Jaime Hernan Martinez Garcia is an experienced professional in the telecommunications sector, currently serving as the Director of Business Solution Consultant at CSG since April 2021, where responsibilities include driving strategic solutions for digital transformation among MNOs, MVNOs, and ecosystem players. Prior roles include Solutions Architect Principal at Netcracker Technology, and Presales Solution Architect at Ericsson, with a focus on end-to-end BSS solution architecture and integration for large telecommunications operators. Jaime's career began with expertise in Business Intelligence at IGERENCIA and extensive teaching roles at Universidad Nacional de Colombia. Other notable positions include Chief Technology Officer at Synalize IBT and various consulting roles in information technology and business intelligence. Jaime holds a degree in Systems Engineering and is pursuing a Master's degree in Business Administration from the Universidad Nacional de Colombia.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.