CSG
Mark Bruha is an experienced professional in customer engagement and sales, currently serving as a Customer Engagement Specialist at Pegasystems since March 2025, while also functioning as Sales Director for Strategic Partnerships at CSG since December 2023, focusing on the insurance and financial services sectors. Bruha's prior roles include Senior Account Executive at Pegasystems, where responsibilities involved the Low Code Platform for AI-powered decisioning, and Enterprise Account Executive positions at Avaamo and Rulai, specializing in conversational AI for healthcare and financial services. Additional experience includes a Business Development Consultant role at SAS, where advanced analytics solutions were provided, and a track record of success with Adobe's Digital Marketing Cloud and IBM's Enterprise Marketing Management Suite, highlighting a strong foundation in financial services, healthcare, and marketing technologies. Mark Bruha holds a Bachelor's degree in Economics from the University of Massachusetts Amherst.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.