CSI
Erica Pelshaw has extensive experience in healthcare information technology, notably serving as the Ambulatory Team Lead at Nuance/PTP since February 2018, while also providing CPOE Go Live support at CSI since May 2016. Additionally, Erica has held roles at Optimum Healthcare IT and Physician Technology Partners, focusing on EPIC CPOE, ClinDoc, and ASAP. Previous consulting roles include Epic Go Live Consultant at CSI Healthcare IT and Credentialed Consultant at ACRO Corporation, with notable involvement in the Henry Ford Health System EPIC Go-Live Wave 2. Proficient in supporting various applications such as CPOE and MyChart, Erica has assisted multiple healthcare professionals across different specialties with at-the-elbow support and personalization. Educational background includes degrees in Dental Hygiene from Mott Community College and Wayne State University.
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CSI
CSI draws on both the unmatched experience of its highly talented IT professionals and its results-oriented, customer-focused approach to service. Our teams quickly, creatively, and cost-effectively solve complex problems in mission-critical systems — and tenaciously deliver all-out effort until the job is done. Across the full spectrum of IT requirements, including implementations and roll-outs, support and maintenance, upgrades, business intelligence, and customer relationship management, CSI offers capabilities of equal and greater quality to those of the best-known consultancies, but at considerably lower costs, often at a savings of up to 30%. The ability to partner with customers in whatever relationship best meets their needs makes CSI an exceptional value for companies in all industries that depend on the quality and performance of enterprise-scale business services and systems. CSI services include but not limited to firewall managed service, mobile device management, web and application hosting, and IT project/program management services. We can manage your projects from start to finish. We can also support your existing systems, allowing you to focus on your own business. Most of our project managers are PMP, PgMP, and PMI-ACP certified.