Robert Hos is a Principal ServiceNow Consultant with over 15 years of experience in Service Desk tools implementation, configuration, and customization, including more than 12 years specifically with ServiceNow. They are currently a Global Business Analyst and ServiceNow Architect at CSOB, where they lead redesigns and optimizations for the ServiceNow delivery process across multiple countries within the KBC Group. Previously, Robert worked as an IT Consultant at Hewlett-Packard and held various roles at GuideVision, where they contributed to multiple significant projects and acted as Engagement Manager. Robert has also engaged in freelance work as an editor and translator. Their education includes incomplete bachelor studies in Information Technology from Brno University of Technology and a high school diploma in Foreign Languages from Globe, Brno.
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