Richard Moffatt serves as the Delivery Centre - Business & Operational Support Manager at Computer Task Group since January 2007. In this role, Richard manages a dynamic team of approximately 90 IT experts, delivering comprehensive IT support to over 30 clients in the Financial and Private sectors globally. The support provided encompasses traditional desktop assistance, functional application support, remote support, business monitoring, and data centre interventions, operating 24/7/365 in multiple languages including English, French, German, Luxembourgish, Dutch, Spanish, and Portuguese. Richard ensures the usage of ITIL methodology while handling multi-client platforms and various ticketing tools.
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