Customer Support Team
About
The Customer Support Team at CTI provides comprehensive assistance to customers, addressing inquiries and resolving issues related to fiber telecommunications and internet services. The team, led by the Customer Support Manager and Customer Care Manager, includes several Customer Care Specialists focused on delivering exceptional service, and a Customer Billing Coordinator who ensures accurate and timely billing practices, enhancing overall customer satisfaction.
Team members
Ashley Altevogt
Customer Care Specialist
Brandi Booker
Customer Care Manager
John Evans
Customer Care Specialist
Kyle Kuntzman
Customer Support Manager
Kyle Parmenter
Customer Care Specialist
Kyra Bishop-Jacobs
Customer Care Specialist
Matthew Rhodes
Customer Care Specialist
Rebecca Robertson
Customer Billing Coordinator
Samantha Stokes
Customer Care Specialist