Hiren Patel

Hiren Patel is a Computer Networks and Security Engineer at CTM since May 2023, responsible for installing, deploying, and troubleshooting network devices while ensuring the security and robustness of network infrastructure systems. Previously, Hiren served as a Network and Security Support Consultant at CTM Professional Services for five years, where key responsibilities included managing firewalls, performing health checks, responding to service tickets, and contributing to cybersecurity incident management. Hiren's experience also includes an internship as a Service Desk Analyst, managing customer tickets and troubleshooting connectivity issues. Educational qualifications include a Master of Science in Network Systems from Swinburne University of Technology and a Bachelor’s degree in Electronics and Communications from A. D. Patel Institute of Technology.