Gonçal Plazas has held several customer service and operations roles since 2009. In 2021, they began working as a Customer Experience Manager for Cubiq Foods and Firmenich, responsible for building the best possible customer experience and leading the customer care and transport team for the Taste&Beyond division in the MENA Region. In 2015, they were a Sales Support and Customer Service Team Manager at Dallant. From 2013 to 2015, they were a Sourcing and Operations Manager at Canadian Icewine United Hub, responsible for sourcing new products and suppliers in Spain and Europe. From 2011 to 2013, they were an Operations Supervisor and Area Manager Asia-Pacific Region at Industrias Ponsa SA. From 2009 to 2011, they worked at NTT Europe Ltd. as a G&A and Sales Support Team, responsible for supporting AR and AP, negotiating prices and SLA conditions for international projects, and working on the sales team.
Gonçal Plazas attended the University of Barcelona from 2004 to 2009, earning a BSC in Economía. In 2006-2007, they completed a Master in Feature Film Line Producer and Project Management from ESCAC. In 2009, they participated in an Exchange Program at Sciences Po, studying International Politics and Economics.
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